Terms and Conditions

Read these terms and conditions carefully. If you do not agree with them, you should not proceed any further on this website.


“us”, "we", "our" or "Ricar" means Ricar Distribution NZ Ltd: "you" means you, the person visiting the Ricar Website; “Personal Information” means personal information that could be used to identify you, such as your name, address, e-mail address, phone number etc. and information generated by your use of the Services such as case studies or assessments; and Services" means that any product or services available on our Website; and “Website” means the Ricar Website at: www.ricar.co.nz.

Terms and conditions for use of website:

Ricar welcome you to this website. By viewing the pages of this website, you acknowledge that you have read and accepted these terms and conditions.

The information provided in this site is based on information supplied by Ricar (unless otherwise specified), and is intended only as an introduction and guide to the range of available products and services. While every endeavour has been made to supply accurate information, errors and omissions may occur.

Accordingly, Ricar does not accept any liability for any loss or damage that may directly or indirectly result from any advice, opinion, information, representation or omission, whether negligent or otherwise, contained on this site.

These terms and conditions only apply to your use of this site.

You must not use this site or its contents:

In breach of any legislation or for any unlawful act
To damage or disrupt this site or any other Ricar website


All transactions are processed in New Zealand Dollars (NZD)

Pricing policy:

All of our prices are in New Zealand Dollars(NZD) and include GST (Goods and services tax) as of 1/05/2020. Product prices are regularly updated when price changes are received from our suppliers. If you find a cheaper advertised price somewhere else, email or phone us with the details of the supplier together with prices of the product required and we will endeavour to provide you with a more competitive price.

Customer service policy:

Ricar Distribution NZ Ltd (Ricar) is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 3-5 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

Privacy policy:

Ricar Distribution NZ Ltd (Ricar) is dedicated to keeping your details private. Any information we collect in relation to you is kept strictly secured. We do not pass on, sell or swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter (if applicable) and to personalise your shopping experience with us. Ricar uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from Ricar only last while you’re browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience. Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer but otherwise it is anonymous. We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order. 

Security Policy:

When purchasing from Ricar Distribution NZ Ltd your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact our customer support centre [company email address]. .

2. Your website must not: 

(a) Contain anything that constitutes or encourages a violation of any applicable law or regulation, including but not limited to the sale of illegal goods or the violation of export controls, obscenity laws or gambling laws; 

(b) Offer for sale goods or services, or use or display materials that may be considered by a reasonable person to be obscene, vulgar, offensive, dangerous or are otherwise inappropriate. 

3. Payment pages provided will be accredited by us or a Westpac accredited provider and must adhere to our security requirements. 

4. Each merchant domain name must utilise separate payment pages. 

5. You must enable the use at all times of a Secure Socket Layer (SSL) of 128-bit encryption or higher to establish a secure browser session between you and your customer when receiving cardholder information via the internet. 

6. If 3D Secure is required by Westpac as a requirement of approval of your Merchant Facility, ensure all MasterCard and Visa Card payments for your products or services are entered by your customers through an operational 3D Secure Merchant Plug In. 

7. If any information you provide is untrue, inaccurate, not current or incomplete we have the right to decline or refuse any and all current or future use of the facility. 

8. We also reserve the right, in our sole discretion, to decline, de-activate or terminate any merchant who: 

(a) Engages in any activities that infringe the rights of any third party, including but not limited to the intellectual property, business, contractual, or fiduciary rights of others; 

(b) Has substantially Has substantially changed its goods or services or other material aspects of the merchant’s website from the time it was approved. 


While every endeavour has been made to supply accurate information, errors and omissions may occur. We do not accept any liability for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission, whether negligent or otherwise, contained on or accessed through the use of the Ricar website.

Intellectual Property:

Ricar owns all copyright and all other intellectual property rights in this website site. Everything on this site is copyrighted unless otherwise noted. Ricar welcomes the use of this site for your non-commercial use only provided that you do not remove any copyright, trademark and other proprietary notices contained in the content. We advise that you may not copy or display for redistribution to third parties or for commercial purposes any portion of this site without Ricar's express permission.


Changes or updates to the content of the Ricar site may occur without notice. You agree that we shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Website. We will tell you about any changes by posting updates on the Website. Any change we make will generally apply from the date we post it on this Website.


The sites linked to this site are not under the control of Ricar. Ricar is not responsible for, and makes no representations, warranties or conditions concerning, the contents of any linked site or any link contained in a linked site.

Ricar provides links to you only as a convenience, and the inclusion of any link does not imply endorsement, investigation or verification by Ricar of the linked site. In accordance with Internet protocol, we require that you request the permission of Ricar to link to this site. If you would like to link to the site please contact us.


This website is governed by, and is to be interpreted in accordance with, the laws of New Zealand.